YOU GOT THIS! Creating Superior Customer Value in the Now Economy In-Person
Companies today must have a customer value mindset and deliver exceptional value. In this session, taught by Dr. Art Weinstein, from the H. Wayne Huizenga College of Business and Entrepreneurship, you will learn:
- What it means to be a value creating organization
- Understand how to develop successful customer value propositions
- Use the 5-S framework (Speed, Service, Selection, Sociability, and Solutions) to win in the Now Economy*
- How to create value for the new generation of customers (Millennials and Generation Z)
* Based on ideas from Dr. Weinstein’s book Superior Customer Value – Finding and Keeping Customers in the Now Economy, 4th Ed. (2019), Routledge/Taylor & Francis
This session is on Zoom Webinar and registration is required. Please click here to register.
Presented by the NSU Alvin Sherman Library and sponsored by Truist Foundation, these workshops are designed to inspire and educate you to become personally and professionally successful.
Related LibGuide: Financial Literacy and Entrepreneur Education Workshops by Sarah Cisse
- Date:
- Tuesday, June 22, 2021
- Time:
- 7:00 pm - 9:00 pm
- Time Zone:
- Eastern Time - US & Canada (change)
- Location:
- Online
- Audience:
- Adults NSU Sharks
- Categories:
- Career/Business Events